Returns & Exchanges

7-Day Easy Size & Quality Support

At ANCollection, we inspect every shoe pair, purse clasp, and stitched seam prior to packing. If you receive a wrong item, sizing mismatch on standard footwear, or transit damage, contact us within 7 days of delivery so we can arrange an exchange or resolution.

How to Request an Exchange

Send your order number (e.g. ANC-1001) along with clear photos of the unworn item and original box/packaging to info@ancollection.com or WhatsApp 03403982022.

Eligibility Notes

Footwear soles must remain spotless and uncreased, handbags must keep protective tags intact, and suits must be unused and unwashed. Customised shades or stitched-to-measurement suits cannot be exchanged unless defective or incorrect.